bj 888 Privacy Policy

Introduction and Overview

bj 888 is an online gaming and sports betting platform serving users in Bangladesh. This Privacy Policy ("Policy") describes what types of information we collect from you through our website https://bj-888.cam and all related services, how that information is stored and processed, when it may be shared with third parties, and what rights you have as a user.

This Policy is an integral part of our Terms and Conditions. By creating an account or starting to use our services, you consent to the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

We believe data protection is not just a legal obligation — it is a fundamental responsibility we have toward our users. Our goal is to keep your experience on bj 888 safe and trustworthy.

Scope of Data Collection

We collect two types of information — information you provide directly, and information collected automatically while you use the site.

2.1 Information Provided Directly by You

• Full name, date of birth, and verifiable information related to your national identity document
• Email address and mobile number
• Financial transaction details: bKash, Nagad, Rocket, or bank account information
• Security-related information: password (stored in encrypted form), security questions
• Messages and contact details sent when using our support service

2.2 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Time of site access, page visit sequence, and session duration
• Transaction logs related to gaming history, bet amounts, and outcomes
• Preference and behavioral data collected through cookies and similar technologies

How Data Is Collected

bj 888 collects information in the following ways:

1. Registration and verification process: Information you fill in when opening an account is stored directly in our system.
2. Transaction processing: Information is exchanged with the payment gateway during deposits or withdrawals.
3. Live chat and email support: When you contact our support team, those conversations are stored in log form.
4. Cookies and tracking tools: Site usage data is collected by placing cookies in your browser (see section 6 for details).
5. Third-party sources: Information may sometimes be received from identity verification agencies or payment providers.

Purpose of Data Use

Collected information is used for the following purposes:

4.1 Service Operation and Improvement

Information is used to create, manage, and secure your account; to process deposits and withdrawals; to run gaming and betting services smoothly; and to improve the platform technically.

4.2 User Identity Verification

Information is used in the identity verification process to ensure account security and prevent fraudulent activity. As part of the KYC (Know Your Customer) process, a national identity document or equivalent may be verified.

4.3 Communication and Support

Your email and mobile number are used for transaction notifications, account security alerts, relevant promotional offers (if you have given consent), and communication with the support team.

4.4 Responsible Gaming

We follow our responsible gaming guidelines. To this end, your gaming patterns may be analyzed to identify potentially risky behavior, and protective measures may be taken if needed.

4.5 Legal Compliance

Information may be stored and used to comply with applicable laws and regulations, to defend against or respond to legal claims, and for audit purposes.

Sharing Data with Third Parties

bj 888 never sells your personal information for commercial purposes. However, specific information may be shared with specific third parties in the following cases:

• Payment providers: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to process transactions.
• Technology service providers: With trusted technology partners who assist with server hosting, data analytics, fraud prevention, and customer service management.
• Game providers: Minimum necessary information may be shared with Pragmatic Play, PG Soft, JILI, Evolution, and other game studios to deliver their gaming services.
• Legal authorities: Information may be provided to government or law enforcement agencies on the basis of a legal order or lawful request.
• Business transfers: In the event of a company merger, acquisition, or asset transfer, user data may be transferred, but equal protection under this Policy will be maintained.

All third parties are contractually bound to protect the confidentiality of your information. They may use the information only for the stated purpose.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

6.1 Types of Cookies

• Essential cookies: Required for the basic functioning of the site — login sessions, security tokens, etc. These cannot be disabled.
• Functional cookies: Store your preferences, such as language selection and game settings.
• Analytics cookies: Collect statistical data to monitor site usage and improve services.
• Marketing cookies: Used to display relevant advertisements and promotional content.

6.2 Cookie Control

You can control the acceptance or rejection of cookies through your browser settings. However, disabling essential cookies may cause some site functions to not work properly. The method for managing cookies varies by browser — contact us via live chat for assistance.

Data Storage and Security

bj 888 applies industry-standard technical and organizational measures to keep your data secure.

7.1 Technical Protection

• All data transmissions are secured through SSL (Secure Sockets Layer) encryption.
• Passwords are hashed and stored using industry-standard encryption algorithms.
• Servers and databases are protected with firewalls and access control systems.
• Regular security audits and penetration testing are conducted.

7.2 Data Retention Period

Financial transaction and identity verification data is retained for as long as your account is active and for as long as required to meet applicable legal obligations after account closure. Analytics and gaming logs are generally kept for up to 3 years.

Payment Data Protection

We pay special attention to protecting financial information. When transactions are completed through mobile banking services such as bKash, Nagad, and Rocket, full account numbers or PINs are never stored in our system. Only the Transaction ID and partial reference information are kept in logs.

For bank transfers, only the necessary banking reference information is stored. Full account details remain under the payment provider's own security measures — not in our system. If a suspicious transaction is detected, immediate protective action is taken on that account.

User Rights

You have the following rights regarding your personal information:

• Right to access: You may request to know what types of information we hold about you.
• Right to correction: If your account contains incorrect or outdated information, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances you may request that the processing of your information be limited.
• Right to portability: You may request to receive the information you have provided in a structured, machine-readable format.
• Right to object: You may object to marketing communications or certain types of data processing.

To exercise these rights, contact our support team via live chat or email. We will process your request within a reasonable time. For answers to more general questions about our services, you can visit the FAQ page.

Protection of Minors

All services on bj 888 are for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under 21. An age verification process is carried out at account creation.

If it is established that a minor's information has entered our system, that information will be deleted immediately and the associated account will be closed. If a parent or guardian believes their child has created an account, please notify our support team directly.

Policy Changes

bj 888 reserves the right to amend or update this Privacy Policy as needed. For significant changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify registered users via email or site notification.
• Continuing to use the site after a policy change will be considered acceptance of the new policy.

For significant changes, users will be notified at least 7 days before the change takes effect.

Contact Us

If you have any questions, concerns, or requests regarding your information or this Privacy Policy, contact us through the following:

• Live Chat: 24 hours a day, 7 days a week — in both Bengali and English.
• Email: [email protected]

To learn more about us and read about our organization's goals and values, visit the About Us page.