For ages 21 and above

bj 888's commitment to responsible gaming

Knowing your limits is the foundation of enjoying gaming. bj 888 believes that every member's gaming experience should be safe, informed, and controlled — because gaming is a form of entertainment, not a source of income.

For players aged 21 and above only

The right attitude towards gaming

At bj 888 we want you to enjoy every session — but never at the cost of stress, anxiety, or financial difficulty. Casino games and sports betting are leisure activities, and they should stay that way. Set a budget in advance and do not try to exceed it.

If you are feeling low, tired, or preoccupied on any given day — step away from gaming that day. Taking a break is a responsible decision, not a sign of weakness. bj 888's Terms and Conditions contain full details on gaming limits and account management, which every member should read.

The urge to place more bets in order to recover lost money — known as "chasing losses" — is one of the most risky behaviours. If that thought crosses your mind, take a break immediately and use the support options listed below.

Please note: All casino and betting services on bj 888 are for individuals aged 21 and above only. Minors are not permitted to open an account or play any game. Make sure no minor can access your device.

Your account and personal information are kept secure in accordance with the site's Privacy Policy. For any questions about the age verification process and account security, visit our FAQ page — you will find answers to common questions there.

Self-limit setting tools

bj 888 gives you the ability to control your own gaming experience. The tools below can be used from your account settings or activated through the support team.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits will be accepted, preventing overspending.

Budget control

Loss Limit

If your losses exceed a set amount, your session will automatically end. This protects you from the dangers of chasing losses.

Loss protection

Session Time Limit

Restrict how long you play in a single session. When the set time is up, the system will prompt you to take a break.

Time management

Cool-Off Break

Temporarily close your account for a few days or weeks. During this time, neither logging in nor betting will be possible.

Temporary break

Self-Exclusion

Request a long-term or permanent account closure. The bj 888 support team will assist you in completing this process.

Long-term protection

Reality Check

A brief message will appear on screen at regular intervals — reminding you how long you have been playing and how much you have spent.

Awareness reminder

To activate any tool, contact bj 888 via 24/7 live chat or email support — our team provides assistance in both Bangla and English.

Warning signs of a problem

Take any of the signs below seriously if you notice them in yourself or someone close to you. They may be early indicators of a gambling-related problem.

  • You feel the urge to bet more to recover lost money and find it hard to stop.
  • You are hiding the amount you play and the money you have lost from family or friends.
  • You feel irritable, restless, or anxious when you are not gaming.
  • Money set aside for household expenses, debt repayment, or emergencies is being spent on betting.
  • Gaming is being given higher priority than work, studies, or family responsibilities.
  • You are sleeping less or your health is declining, and you feel this is connected to gaming.
  • You keep setting limits but are unable to stick to them.

Ways to get support

Rather than trying to manage alone, reach out for help. Below are several options where you can talk in confidence.

bj 888 Live Chat Support Contact bj 888's 24/7 live chat directly. You can make any request in Bangla — from activating self-exclusion to setting account limits.
Email Support Write to the bj 888 support email. The team responds in both Bangla and English. The email address can be found on the account settings and contact page.
Family and Close Friends Open up to someone close to you — a parent, sibling, or trusted friend. They can help you make decisions and support you through self-exclusion.
Professional Counselling Speak with a mental health professional or addiction counsellor. In Bangladesh, this service is available at both government hospitals and private organisations.

bj 888's responsibility commitment

bj 888 firmly believes that building a safe and fair gaming environment is necessary not only for members but for society as a whole. For this reason, we place the highest importance on age verification. Information provided at account registration is checked to confirm that every member is over 21 years of age.

Our system is capable of detecting unusual betting patterns. If any member's activity appears concerning, our team contacts that member and, where necessary, steps are taken to set limits or protect the account.

Access to gaming on bj 888 is a privilege, not a right. If any member does not follow the responsible gaming guidelines or creates a risk for others, bj 888 reserves the right to suspend or permanently close that account.

Enjoy your gaming — but within your limits. bj 888 is always here for you.

Questions about responsible gaming

Self-exclusion is a process through which you can voluntarily stop logging in and betting on bj 888 for a set period or permanently. To activate it, contact the support team via 24/7 live chat or email and let them know — they will complete the process for you.

Yes, but lowering the limit takes effect immediately. Increasing the limit has a waiting period — this is intentional, to prevent decisions made in the heat of the moment. Contact the support team for more details.

The account holder must make the self-exclusion request, as it falls under our privacy policy. However, if someone close to you is concerned, they can contact the bj 888 support team for guidance.

Once you set a maximum time, a warning will appear on screen before that time is up. When the time runs out, the session will automatically pause. Contact the support team to activate this tool.

No. All services on bj 888 are for those aged 21 and above only. Age is verified at registration and accounts belonging to minors are cancelled. Make sure your device and account details are not accessible to minors.

No new betting or deposits are allowed during self-exclusion, but arrangements are in place to withdraw any remaining balance. Contact the support team for full details on this process.